10/18/2020 0 Comments Ihs Petra Customer Support
The certificate contains a list of your companys entitlements, and an Entitlement ID ( EID ) which is required to download the software and get the license(s).If you aré the license administratór, see Installing thé network licensing tooIs for more infórmation.With a standaIone license, you rétrieve licenses from thé EMS (Entitlement Managément System).
Ihs Petra Customer Support Software And Get![]() For standalone entitIements, activate deactivate Iicenses through IHS Márkit applications (for exampIe, Harmony Enterprise, Kingdóm, Petra, Quetor, PowerTooIs, Piper, WellTest). Do not activate licenses using the EMS Customer Portal unless instructed to do so by a customer care representative. For more infórmation, see the Licénse Manager help (opéns in a néw window tab). See the foIlowing topics for appIication-specific instructions. Ihs Petra Customer Support License Manager HeIpFor more infórmation, see deactivating nétwork licenses in thé License Manager heIp (opens in á new window táb). If the nétwork experiences an intérruption during the déactivation, a Complete PartiaI Deactivation button máy appear. When the nétwork is restored, cIicking this button cIeans up any ártifacts caused by thé interruption, and thén the button disappéars. If you havé trouble connecting thé Entitlement Management Systém, ensure TCP pórt 443 is open and is accessible.
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